Missions

To contribute to community resilience in the face of disasters in Central America, TSF is implementing resilient connectivity solutions in centers identified for their ability to provide assistance to vulnerable people during crises.

A powerful 7.2 magnitude earthquake hit Haiti on Saturday 14 August. TSF deployed a team from its headquarters to provide humanitarian assistance in the affected area.

TSF deployed on the ground soon after the fire. Our team is maintaining the only Internet connection in the camp.

Within the framework of operational partnerships with the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) and the Association of South-East Asian Nations (ASEAN), Télécoms Sans Frontières is the go-to organisation for providing technical expertise and training workshops on the application of emergency telecommunications in the humanitarian context.

TSF developed an information diffusion system for the protection of migrants in transit and asylum seekers in Mexico, Guatemala and Colombia.

After the hurricane, the most affected cities of Jérémie and Les Cayes were deprived of contact with the outside world. TSF teams were on hand to provide the essential communications to rescue teams and residents.

TSF uses ICT at the heart of the migration crisis to meet the needs in telecommunication of migrant families

TSF supports the Mexican association FM4 Paso Libre in a project offering humanitarian calls and setting up a registration system for migrants hosted in the FM4 centre in Guadalajara.

On 11 March 2011 an earthquake measuring 9 on the Richter scale triggered a tsunami in North-East Japan, with 10-metre waves ravaging the coastal areas and causing the worst nuclear disaster since Chernobyl, with the explosion of the reactor of the Fukushima power station. The destruction of infrastructure, the shortage of fuel, and many power cuts to the capital make the situation extremely complex. TSF deployed from its base in Bangkok to provide its emergency communications facilities. The mission drew to a close due to the high risk of the nuclear alert.

Severe floods in July 2010 killed more than 1,500 people. TSF supported survivors who found themselves in utter destitution by offering free calls in the provinces of Khyber Pakhtunkhwa and Sindh. In addition, TSF telecom specialists provided communications facilities to UNDAC and OCHA teams in Punjab and Islamabad.

The 2010 earthquake in Haiti is a humanitarian crisis that remains engraved in the memories of people across the globe. With more than 220,000 fatalities, and over 1 million people left without a roof over their heads, relief efforts were titanic. With the support of the European Civil Protection and Humanitarian Aid Operations body (ECHO), TSF provided satellite telecommunications support for the humanitarian response community, including the government and the United Nations, whilst working to provide communications services for thousands of families.

The resumption of conflict between the Pakistani army and the Taliban in May 2009 forced more than 2 million people to flee northwest Pakistan. In very difficult security conditions (attacks, kidnappings), TSF provided more than 3,000 calls to civilians heavily affected and often injured by the violence. In such a context, talking with a loved one is priceless.